This website is owned by Railtraxx NV

Contact information:

Registered office address: Rijnkaai 100 A13, 2000 Antwerp
Phone: 03 376 96 45
Email: info@railtraxx.be
Company number: VAT BE0864.046.405

By accessing and using this website, you expressly agree to the following terms and conditions.

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Intellectual Property Rights

The content of this site, including trademarks, logos, drawings, data, product or company names, texts, images, etc., is protected by intellectual property rights and belongs to Railtraxx NV or third-party rights holders.

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Limitation of Liability

The information on the website is of a general nature. The information is not tailored to personal or specific circumstances and therefore cannot be considered personal, professional, or legal advice to the user.

Railtraxx NV makes every effort to ensure that the information provided is complete, correct, accurate, and up-to-date. Despite these efforts, inaccuracies may occur in the information provided. If the information provided contains inaccuracies or if certain information on or via the site is unavailable, Railtraxx NV will make every effort to rectify this as soon as possible.

However, Railtraxx NV cannot be held liable for any direct or indirect damage resulting from the use of the information on this site.
If you discover any inaccuracies in the information made available via the site, you may contact the site administrator.

The content of the site may be adapted, modified, or supplemented at any time without prior notice or notification. Railtraxx NV makes no guarantees regarding the proper functioning of the website and cannot be held liable in any way for any malfunction or temporary (un)availability of the website, or for any form of damage, direct or indirect, that may result from accessing or using the website.

Railtraxx NV cannot under any circumstances be held liable to anyone, be held liable, directly or indirectly, in any special or other manner, for damage resulting from the use of this site or any other site, in particular as a result of links or hyperlinks, including, without limitation, all losses, work interruptions, damage to programs or other data on the computer system, equipment, software, or other property of the user.

The website may contain hyperlinks to third-party websites or pages, or refer to them indirectly. The inclusion of links to these websites or pages does not in any way imply an implicit endorsement of their content.

Railtraxx NV expressly states that it has no control over the content or other features of these websites and cannot under any circumstances be held liable for their content or features, or for any other form of damage resulting from their use.

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Applicable Law and Competent Courts

Belgian law applies to this site. In the event of a dispute, only the courts of the District of Antwerp shall have jurisdiction.

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Privacy Policy

Railtraxx NV processes personal data in accordance with this privacy statement and in compliance with Regulation (EU) 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“GDPR”). For further information, questions, or comments regarding our privacy policy, please contact info@railtraxx.be.

Purposes of Processing

Railtraxx NV collects and processes customers’ personal data for customer and order management (including customer administration, tracking orders/deliveries, invoicing, monitoring creditworthiness, profiling, and sending marketing and personalized advertising).

Legal basis(es) for processing

Personal data is processed on the basis of Article 6.1 of the GDPR, specifically on the grounds of Railtraxx NV’s legitimate interest in operating its business and managing its commercial relationships.

Role of Railtraxx NV as Data Controller

Railtraxx NV acts as the data controller for the processing operations described above. In that capacity, Railtraxx NV provides data subjects with all required information in accordance with Articles 13 and 14 of the GDPR, handles communications from data subjects as required by Articles 15, 22, and 34 of the GDPR, and complies with all other obligations applicable to data controllers. A complete overview of the processing activities for which Railtraxx NV acts as the data controller can be found at https://railtraxx.be/en/privacy/.

Transfer to third parties

If necessary to achieve the stated purposes, the customer’s personal data will be shared with other companies within the European Economic Area that are directly or indirectly affiliated with Railtraxx NV, or with any other partner. Railtraxx NV guarantees that these recipients will take the necessary technical and organizational measures to protect the personal data. When a third party acts as a processor on behalf of Railtraxx NV, it will process the personal data exclusively for the agreed purposes and in accordance with Railtraxx NV’s instructions, and will implement appropriate technical and organizational security measures.

Retention Period

Personal data processed for customer management purposes will be retained for the period necessary to comply with legal requirements (including those related to accounting).

Right of access, rectification, erasure, restriction, objection, and data portability

The customer has the right to access their personal data at any time and may correct it (or have it corrected) if it is inaccurate or incomplete, have it erased, have its processing restricted, and object to the processing based on Article 6(1)(e) or (f) of the GDPR, including profiling based on those provisions. In addition, the customer has the right to obtain a copy (in a structured, commonly used, and machine-readable format) of their personal data and to have it transferred to another company. To exercise the aforementioned rights, the customer is asked to send an email to info@railtraxx.be.

Direct Marketing

The customer has the right to object, free of charge, to any processing of their personal data for the purposes of direct marketing.

Complaint

The customer has the right to file a complaint with the Data Protection Authority – Drukpersstraat 35, 1000 Brussels – contact@apd-gba.be.

The Use of “Cookies”

When you visit the site, “cookies” may be placed on your computer’s hard drive. A cookie is a text file that a website’s server places in your computer’s browser or on your mobile device when you visit a website. Cookies cannot be used to identify individuals; a cookie can only identify a device.

“First-party cookies”
“Third-party cookies”

You can configure your internet browser so that cookies are not accepted, so that you receive a warning when a cookie is installed, or so that cookies are subsequently deleted from your hard drive. You can do this through your browser settings. Please note, however, that certain graphical elements may not display correctly, or that you may not be able to use certain applications.

By using our website, you consent to our use of cookies.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies” to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google uses this information to track how you use the website, to compile reports on website activity for website operators, and to provide other services related to website activity and internet usage. Google may provide this information to third parties if Google is legally required to do so, or to the extent that these third parties process the information on Google’s behalf. Google will not combine your IP address with other data held by Google. You may refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that if you do so, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data by Google in the manner and for the purposes set out above.